One of the things that used to stress me out a lot was roaming fees and going over my data when traveling south of the border. Back in the day (okay, circa 1998), roaming fees and air-time were two things that caused me a lot of stress and made me use my cell phone sparingly. In the past few years, I’ve had to go to the U.S. for several work-related events. My mobile device is like an extra appendage as I do a lot of my work from my smartphone. E-mail, phone calls, texting, spreadsheets, Word documents, social media and more are all part of my every day. When I’m traveling, it’s important for me to be connected since work depends on me being digitally connected.
It’s not just traveling to the US for work that I need to be connected, but also when going on family vacations. When your little one’s dream of finally going to Disney World for the first time comes to fruition, you just have to document every single moment of joy and awe and share it on Twitter, Facebook and Instagram for your friends and family to share in the joy. Am I right?
I’ve been a long-standing TELUS customer (since 2000!) and have put my trust in them that they would always find the best rates and packages to suit my usage. TELUS always pulls through and this is why they’ve been my longest relationship! Yes, TELUS even beat Hubby in terms of my years of dedication and loyalty. TELUS and I have been together since 2000 and Hubby and I have been together since 2005. I’ve been with TELUS for quite some time and I recently became an Official TELUS Advocate!
Whenever I travel south of the border, I always chat with @TELUS and @TELUSSupport about my options. I always get a US Combo Pass. I always feel reassured that I won’t be spending an arm and a leg being connected during my travels.
TELUS US Easy Roam
I like knowing that my US Combo Pass has me covered for when I’m south of the border. Having said this, I am thrilled that TELUS has introduced something exciting for fellow travelers who frequent the US! The United States tops the list of the most popular travel destinations for Canadians. Visiting the US and staying connected to friends, colleagues and family back home just got easier with the launch of US Easy Roam. With US Easy Roam, customers travelling to the US can take their devices along with them on their American adventures without the fear of bill shock when they return home. Have you ever experienced being on the receiving end of a
terrifying shocking phone bill at one point in your life? If you’re with TELUS, you won’t have to worry about that because of their US Easy Roam. Available to customers on TELUS consumer monthly wireless postpaid rate plans, US Easy Roam is an optional service giving customers the ability to use their rate plan while in the US for $7 a day. Once added to their device, US Easy Roam will grant access to voice minutes, text messages and data allotment included as part of the customer’s existing rate plan. How incredible is that?! That’s GREAT news for those traveling to the States!
Customers expect more and TELUS responds
Customers have told us that roaming is where they want us to provide more value and convenience, and we have responded,” said Kevin Banderk, vice-president, Mobility Marketing, TELUS. “We know our customers expect more and with US Easy Roam, customers on most monthly rate plans can easily and freely use their mobile devices just like they do at home without the need to add travel passes prior to each trip and removes the fear of unexpected roaming charges.”
US Easy Roam is a cost-effective roaming option for short to medium-length trips to the US. Customers are charged $7 for each day they use their plan in the US. US Easy Roam is also very customer friendly in that if a customer exceeds their rate plan’s minute, text and data limits while in the US, Canadian rate plan’s pay-per-use rates will apply instead of US pay-per-use rates.
As part of TELUS’ Customers First philosophy TELUS listens to customers and creates new products and services based on their input. We are continuously improving the roaming experience and implementing simple programs to protect customers while travelling abroad:
Great news for those traveling south of the border
Roam outside of Canada
Get US Easy Roam for just $7 a day or buy a travel pass for your destination.
Experience super-fast LTE speeds on our partner networks in the US and internationally1.
· TELUS offers a range of simple US and International travel passes at different tiers for varying usage
· TELUS will send customers free real-time text messages notifying them of their data roaming usage at varying levels of usage and to manage unexpected charges, TELUS will block a customer’s data usage after a certain amount, giving the customer the control to either stop or continue using data while roaming.
Customers can easily add TELUS US Easy Roam to their device by texting TRAVEL to 7626 or by logging onto their TELUS Account and viewing roaming options.
For more information on US Easy Roam visit www.telus.com/easyroam.
I love that TELUS now offers their TELUS US Easy Roam! Now I can leave my data roaming usage worries behind and focus on making dreams come true for my family as we knock things off our family travel bucket list!