We’ve only got one child. She was a true miracle in all senses of the word ‘miracle’. Number one, we weren’t even sure we were going to have a baby and number two, she arrived three months prematurely. Maybe we should have named her Miracle. Maybe she would have wanted nothing to do with us if we did! In any case, she’s our only child (for now) and our house is filled with photos of her.
Trust me, when you have a preemie, you want to take photos of every single moment. Why? You just never know if you’ll have another minute together. At least in the early days of life in the NICU.
Little One will be turning four years old on Remembrance Day (Ha! A day I shall always remember!). When Printcopia asked us to select a product from their site to review, I let Little One choose a photo she would like to have made into art for our living room wall.
Little One wanted this photo, so we got it done on 11″x14″ canvas.
The quality of the product is fabulous. I am extremely pleased with how the final product turned out. What I most impressed by however, is the customer service!
When uploading the original photo selection we chose, the photo was too pixelated. One of the staff at Printcopia e-mailed us to inform us that the photo would come out fuzzy and not to their standards, but if we really wanted to go with that, they’d do it. I was so shocked and impressed that they would actually take the time to ensure that the product was exactly what we wanted.
We even received a phone call from Printcopia the next day to let us know that the photo would be pixelated. I had a pleasant chat with the person on the other end of the line and again was surprised and impressed at Printcopia’s customer service!
We tried to upload again, but the photo was still not the right size and we decided to go with another photo (the one with the onion ring). I uploaded the new photo and then clicked ‘done’! I received a phone call shortly after and the lovely person I chatted with from Printcopia checked the photo and told me that this new photo worked much better and he chuckled at the photo selection, saying it was cute and that he liked the onion ring!
I’m happy to say that the Printcopia product is simply perfect and looks great on our living room wall. More importantly, I am thrilled about the customer service we received. If a company cares so much about details and ensuring that their customers are 100% satisfied, I’m more apt to giving them my continued business.
Thank you again, Printcopia! Printcopia really does “Turn Memories into Masterpieces”!
Printcopia would like to give one of my readers am 11×14 canvas print! To enter, simply enter the Rafflecopter form below. Open to residents of Canada and the U.S. – Ends November 23, 2012.
Disclosure – I received the above product for review purposes. All the thoughts and opinions on this blog are honest and my own.